How does your business’ COVID-19 response compare?

As businesses, municipalities and other organizations confront the vast and often frightening challenges created by the COVID-19 pandemic, many are looking to other employers for potential solutions and examples of at least relative success. To help with that endeavor, Alera Group — the national firm of which Sylvia Group is a member — recently conducted a survey to gather data and gain insight into employer COVID-19 response in the areas of employee health, benefits and human resource management.

From March 7 until April 6, Alera Group collected responses from 831 employers of various sizes, industries and regions. This week, it issued its report: COVID-19 Employer Pulse Survey Results, which we’ve shared with Sylvia Group clients.

Size and type of business

In addition to examining COVID-19 response as a whole, the report breaks down results according to employer size — with seven categories ranging from fewer than 25 to more than 1,000 employees — and in these 12 industries:

  • construction
  • education
  • finance/insurance
  • government
  • healthcare
  • manufacturing
  • nonprofit
  • professional/scientific/tech
  • real estate
  • retail and wholesale
  • services
  • transportation/warehousing

Survey and report topics

Naturally, employers’ COVID-19 response has depended largely on the organization’s size, industry and region. The survey report examines responses regarding various business functions. Topics include:

  • infectious disease response planning
  • employee education/communication
  • furloughs and layoffs
  • “essential” vs. “non-essential”
  • work policies
  • pay policies

Outlook and full report

Finally, the report examines the outlook regarding impact of COVID-19 on businesses over the next 12 months. Not surprisingly, while some survey respondents actually had a positive outlook, the overwhelming majority, 83 percent, said that over the next year, the effect of the pandemic on their business would be somewhat or significantly negative.

How did organizations of your size in your region and industry respond? To read the full report, click on the link below and submit a brief form.

Send me the report

By MAUREEN SYLVIA ARMSTRONG
Managing Partner, Sylvia Group


About Maureen Sylvia Armstrong and Sylvia Group

For more than three decades, Sylvia Group Managing Partner Maureen Sylvia Armstrong has served her clients and her community, distinguishing herself as a recognized business and civic leader on Massachusetts’ SouthCoast. From the time Maureen entered the agency founded by her grandfather, Sylvia Group has grown from a staff of 10 employees to a team of almost 50 highly trained professionals providing insurance, employee benefits and financial planning solutions to businesses and individuals throughout the SouthCoast and beyond. A graduate of Bishop Stang High School and Boston College’s Carroll School of Management with degrees in finance and marketing, Maureen has been honored by the SouthCoast Chamber of Commerce as Small Business Person of the Year, by SouthCoast Media Group as Woman of the Year and by Bristol Community College as a Benevolent Entrepreneur. In October 2018, she was inducted to the Bishop Stang High School Hall of Honors.

Sylvia Group uses SPS – the Sylvia Protection System – to empower businesses and individuals with performance-based insurancebenefits and financial planning programs. SPS makes our clients active participants in managing risk and containing premiums, resulting in coverage that is both customized and cost-effective. In addition to making a difference for our clients, we make a difference for our community as a whole by actively supporting and serving many of southern New England’s most reputable and effective nonprofit organizations and institutions. Founded in 1950, Sylvia Group became an Alera Group company at the outset of 2020, enabling us to combine the local, personal service for which we’re known with the scope and resources of a national firm.

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